1. introduction

1.1 These general terms and conditions apply to the use of our website or the purchase of products that are offered on our website.

1.2 Defined terms and interpretations for these terms and conditions are listed in paragraph 26.

2nd acceptance

2.1 You declare and guarantee that:

(a) you are a natural person and are at least 18 years old;

(b) you have the authority to conclude a legally binding contract with us; and

(c) You are not prevented from entering into a legally binding contract with us by applicable laws or contracts.

2.2 We reserve the right to request written confirmation of your authority to agree to these terms.

2.3 You declare and guarantee that you do not:

(a) have been convicted of a computer or internet related crime; and

(b) have denied products or access to the website in the past.

2.4 We reserve the right to deny you access to our website if we consider such a refusal necessary or appropriate.

2.5 Placing an order means:

(a) your assurance and guarantee that you have read these general terms and conditions carefully and completely;

(b) your offer to purchase the order only in accordance with these terms and conditions;

(c) your consent that each order confirmation is made solely on the basis of these terms and conditions; and

(d) Your commitment to us to comply with these terms and conditions.

2.6 If you do not agree to these general terms and conditions, you may not use the website or buy any products.

2.7 You must expressly agree to these general terms and conditions in order to:

(a) provide information to or through our website; or

(b) to buy a product.

2.8 By visiting our website, buying products or agreeing to these general terms and conditions:

(a) also agree to our privacy policy and

(b) agree to our acceptable use policy and undertake to comply with it (see paragraph 12 below for more details).

2.9 We recommend that you print out a copy of these general terms and conditions for later reference.

2.10 If you do not agree to these general terms and conditions, you cannot place an order or communicate with us.

3rd Personal use

You confirm that you will only use the website to buy products for your own personal and non-commercial use, as a client and not as a representative or on behalf of another person.

4th price

4.1 The prices for products listed on our website include the delivery costs, but exclude all fees, taxes, duties, taxes or similar government levies ("duty unpaid and untaxed").

4.2 All customs duties, fees, customs duties, taxes or other official duties and declarations for the import of the products to the delivery address are your responsibility and are borne by you and are not included in the price of the products. All deliveries may incur additional costs in individual cases for which the seller is not responsible and which are to be borne by the customer. In addition to the shipping costs, this also includes costs for customs duties or import sales tax, since the goods are dispatched from a non-EU country (China), whether there are any customs duties for a product, must be clarified with our customer service before ordering. Customs duties or import sales tax are not paid by us and are to be borne by the buyer. Our goods are always sent "duty unpaid and untaxed". The buyer is the "importer of record"and is responsible for the proper payment of customs duties and / or import taxes and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, please check your country's customs duties and import sales taxes before placing your order. The buyer is obliged to fully check compliance with all laws and regulations of the importing country upon receipt of the goods.to completely check compliance with all laws and regulations of the importing country upon receipt of the goods.to completely check compliance with all laws and regulations of the importing country upon receipt of the goods.

4.3 We will do our best to ensure that all details, descriptions and prices of the products that appear on our website are correct. However, there may be cases where errors can occur. If we find that a price error has occurred, we will inform you as soon as possible and give you the opportunity to confirm your order again at the correct price or to cancel your order. If we are unable to contact you or if we do not receive a response from you, the order will be treated as canceled and you will receive a full refund. If you choose to confirm your order again, we will arrange for the delivery of your order and invoice or refund the amounts,as stated in our notification to you shortly after receipt of your renewed confirmation of your order by the form of payment and payment method that you used for the order.

4.4 We are not obliged to fulfill an order if the price stated on the website is incorrect (even after you have received an order confirmation).

4.5 Prices can change from time to time. However, such changes do not affect an order for which an order confirmation has been sent.

5. Place an order

5.1 After placing an order, all orders depend on the availability of the inventory. If we have enough stock to fulfill your order, you will receive an order confirmation that is considered our confirmation of receipt of your order. In the event of delivery difficulties or unavailability of the inventory to fulfill your order, we will notify you by email and refund all payments made for the order.

5.2 A contract is only concluded if we have issued you with an order confirmation and only in relation to the product (s) contained in the order confirmation. These general terms and conditions are part of the contract and are included to the exclusion of all other conditions.

5.3 If your order consists of more than one product, the products can be delivered to you in separate deliveries at separate times.

5.4 We reserve the right to remove products from the website at any time. We also reserve the right to edit or remove any material or content from the website. We are not liable to you or third parties for the removal of a product from our website or the processing or removal of materials or content from our website.

5.5 We reserve the right to reject or reject an order you have placed at any time (even after we have sent an order confirmation). We cannot be held liable to you or third parties for the cancellation or rejection of an order.

5.6 If we cancel your order after we have received the payment (and also after we have sent an order confirmation), the payment for the order will be fully refunded.

6. payment

6.1 You can pay for the products with one of the payment intermediaries listed on our website.

6.2 You can also pay for your order in whole or in part with a promotional voucher provided by us. Promotional vouchers can only be entered online at the checkout.

6.3 We can use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with the payment intermediary, including documents and information that contain your personal information.

6.4 We are not a regulated payment processor or money service provider and are not responsible for payment defaults or problems caused by the payment intermediaries.

6.5 You are responsible for providing complete and correct information in the payment process and all payments must be paid with your own resources. By placing an order, you confirm that:

(a) the payment method used for the payment belongs to you;

(b) if applicable, you are the legal holder of the advertising voucher; and

(c) You have sufficient funds or credit options to pay for the order in question.

6.6 We are not liable or responsible for the unauthorized use of your credit, debit or prepaid cards by third parties, even if these cards have been reported as stolen. We are authorized to inform all competent authorities (including credit bureaus) of any fraudulent payment or other illegal activity.

6.7 You will not:

(a) make or attempt to make a refund on a payment you have made for products; or

(b) Undo payments you have made regarding products.

6.8 You will fully compensate us for any repayments or reversals of payments you have made, as well as any losses, costs, liability or expenses incurred by us from or in connection with such repurchases or reversals, and completely harm us hold.

7. delivery

7.1 We strive to deliver your order to the delivery address given when ordering.

7.2 We will provide an expected delivery date when you check out your order.

7.3 We may notify you if we are unlikely to meet the expected delivery date, but we are not liable to you for any losses, liabilities, costs, damage, fees or expenses resulting from a late delivery, insofar as this is permitted by law.

7.4 We may not be able to deliver products to specific locations. In this case, we will inform you and arrange for the cancellation and reimbursement of the order or the delivery of the order to another delivery address that you have confirmed.

7.5 The entire risk for the product passes to you upon delivery to the delivery address, unless the delivery is delayed due to a violation of your obligations under these general terms and conditions. The risk passes at the time when the delivery would have taken place without your violation.

7.6 If you are unable to accept the delivery or collection of your order, we may leave a card that gives you instructions for re-delivery or collection by the carrier.

7.7 If the delivery or collection is delayed by your inappropriate refusal to accept or do not accept the delivery or do not collect your order from the freight forwarder, we can invoice you for all fees and other costs that we reasonably incur by returning the order to the Sender arise, without prejudice to other rights or legal remedies available to us.

7.8 The goods will be dispatched within 2-20 days of the confirmed receipt of payment. The standard delivery time is 7-12 working days, in exceptional cases up to 4 weeks, unless otherwise stated in the article description. The owner does not send directly. The order will be sent by the manufacturer as soon as the entire order is in stock.

7.9 All customs duties, fees, customs duties, taxes or other official duties and declarations for the import of the products to the delivery address are your responsibility and are borne by you and are not included in the price of the products. All deliveries may incur additional costs in individual cases for which the seller is not responsible and which are to be borne by the customer. In addition to the shipping costs, this also includes costs for customs duties or import sales tax, since the goods are dispatched from a non-EU country (China), whether there are any customs duties for a product, must be clarified with our customer service before ordering. Customs duties or import sales tax are not paid by us and are to be borne by the buyer. Our goods are always sent "duty unpaid and untaxed". The buyer is the "importer of record"and is responsible for the proper payment of customs duties and / or import sales taxes and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, please check your country's customs and import sales tax before placing your order. The buyer is obliged to fully check compliance with all laws and regulations of the importing country upon receipt of the goods.The buyer is obliged to fully check compliance with all laws and regulations of the importing country upon receipt of the goods.The buyer is obliged to fully check compliance with all laws and regulations of the importing country upon receipt of the goods.

8th. Cancellation or change of orders

8.1 Once an order has been placed through our website, you can cancel or change your order by sending us an email.

8.2 Once an order has been packed, it can no longer be canceled or changed; instead, the order must be returned to us at the bottom of paragraph 10. Since our goods are shipped from Asia, there may be longer transit times over which we have no influence. If the goods (s) are already on their way to you, cancellation is not possible. Please wait until you have received the goods and send them back to us. Of course, you can still inform us in advance of your revocation. In order to guarantee you the fastest possible return, we ask you to send us a shipping confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods have not been received.

8.3 Since we work with a fully automatic system, the orders are triggered immediately after they are sent. Therefore, we cannot interrupt the shipping process until delivery, so that a refund before receipt of the goods is only possible up to 24 hours after ordering.

9. Defective products

9.1 You acknowledge that the products are standard products that are not made to measure to meet your special requirements.

9.2 All product descriptions, information and materials specified on the website are provided without warranty for defects and without express or implied guarantees or other assurances.

9.3 The images of the products may differ slightly from the actual product you receive.

9.4 If the product you receive is defective, you can send us an email informing us of the product to be returned and enclosing a picture of the defective product.

9.5 You can return the product to us in accordance with paragraph 10.

9.6 We will check the product upon receipt. Our processing time depends on your order.

9.7 We will notify you by email if we are convinced that the product is defective.

9.8 Our only obligation to you regarding defective products is either (at our sole discretion):

(a) to replace the product and to pay the delivery costs for the delivery of the products to the delivery address, for which you have to send the defective product back to us and we will then deliver a replacement product to the delivery address; or

(b) Pay you an amount equal to the price of the product and the return of the defective product to us. We pay this amount to you by paying into the account from which we received the payment and using the same payment method.

9.9 If we find that the product is not defective, we may decide at our own discretion not to refund the purchase price for the product and we may require you to pay all reasonable service costs and with the payment method used for the order offset. We are not liable to you for losses, liabilities, costs, damage, fees or expenses resulting from this paragraph, insofar as this is permitted by law.

10. Returns and refunds

10.1 Our return guidelines are part of these general terms and conditions, on the basis of which you can access and use our website.

10.2 If you are not completely satisfied with your order, you can send an email informing us about the product to be returned and returning the product to us.The cancellation period is 30 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.10.3 Returns and costs are to be borne and paid by the customer.10.4 We must have received the product so that the customer is entitled to a refund. We will check the returned product on arrival. 





10.5 You ensure that the product is sent to us in the same condition in which you received it and that it is properly packaged. The product must be unused, the product labels must not have been manipulated and the product must be in the original packaging. If a product is returned to us in an unsuitable condition, we reserve the right not to accept the return of the product.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the returned product, we will send you an email approving your return. A refund will be issued shortly after we have sent you a notification of your return approval.

10.8The revocation is complete when we have received the physical goods. 

10.9 Since our goods are shipped from Asia, there may be longer terms over which we have no influence. If the goods (s) are already on their way to you, a revocation is not possible. Please wait until you have received the goods and send them back to us. Of course, you can still inform us in advance of your revocation. In order to guarantee you the fastest possible return, we ask you to send us a shipping confirmation.An early refund is possible at the earliest 16 weeks after receipt of the order if the goods have not been received. 

11. vouchers

11.1 You can use our promotional vouchers or discounts while making payment for products on the website.

11.2 In order to redeem a voucher or apply a discount, the voucher or discount code must be entered on the cash register page of our order.

11.3 After entering and applying the voucher or discount code, the voucher or discount will be taken into account in the total amount of your order at the checkout.

12.4 You can only redeem or use one promotional voucher or discount per order.

11.5 The credit for an action voucher does not bear interest and has no present value.

11.6 If the credit of an action voucher is not sufficient for your order, you can settle the difference with a separate payment method available on the website.

11.7 If you use an action voucher for an order that has been returned, the value of the action voucher will not be refunded. However, if you paid part with a separate payment method, this part can be refunded.

12. Permitted use

12.1 You may not ("Forbidden Actions"):

(a) use our website in a manner or take an action that causes or may cause damage to the website or impairment of the service, availability or accessibility of the website;

(b) use our website in a manner that is illegal, illegal, fraudulent or harmful, or in connection with an illegal, illegal, fraudulent or harmful purpose or activity;

(c) Use our website to copy, save, host, transfer, send, use, publish or distribute material consisting of spyware, computer viruses, Trojans, worms, keystroke loggers, rootkits or other malicious computer software exists (or is connected to it);

(d) carry out systematic or automated data collection activities (including scraping, data mining, data extraction or data harvesting) on or in relation to our website without our express written consent;

(e) access or otherwise interact with our website using a robot, spider or other automated means;

(f) violate the guidelines set out in the robots.txt file for our website;

(g) use the data collected from our website for any direct marketing activities (including email marketing, SMS marketing, telemarketing or direct mailing);

(h) use the data collected from our website to contact individuals, companies or other persons or entities;

(i) use or instruct the website to interact with devices unless you are expressly authorized to do so;

(j) Use the website's infrastructure directly or indirectly to initiate, propagate, participate in, manage, or attempt to hack, or send cross-band, malicious, or potentially harmful network messages to a device, regardless of whether it belongs to us or not;

(k) copy, publish, modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive or access the structure or source code of the website (be it to derive derived works of the source code create, or otherwise);

(l) use or access the website to create a similar or competing product or service, or share a benchmarking or comparative study of products with third parties;

(m) sell, assign, sublicense, transfer, distribute or rent your access to the website;

(o) make the website accessible to a third party via a private computer network;

(p) in any way edit or otherwise change the content or paper or digital copies of materials printed or copied from our website;

(q) Use the website in a manner that is prohibited by laws or regulations that apply to the use of the website

(r) make inadmissible inquiries or place inadmissible orders; or

(s) place speculative, incorrect or fraudulent orders.

12.2 You acknowledge that you are liable to us for all damage, losses, liability, costs or expenses that we suffer or that arise and that result from or in connection with a prohibited act carried out or permitted by you.

12.3 You undertake to notify us as soon as possible after you have become aware of a person who is doing a forbidden act. You will provide us with adequate support in all investigations that we can carry out based on the information you have provided in this context.

12.4 You must ensure that all information that you provide to us via our website or in relation to our website or products:

(a) are true, accurate, current and complete and are not misleading;

(b) comply with all applicable laws and regulations

(c) does not violate the privacy, protection of personal data, confidentiality or intellectual property rights or other rights of a person; and

(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.

12.5 You immediately provide us with all documents or other information that we request from you to verify your identity. You will update all the information you provide to us immediately so that all of your information is complete and correct with us at all times.

12.6 You must comply with all applicable laws regarding your use of the website and it is your sole responsibility to ensure that you comply with them, regardless of whether they are in the country of your residence, the place where you are on the Access website or otherwise based.

12.7 Please send us an email if you learn about material or activities on our website that violate these terms and conditions.

13. Website link

13.1 Links from our website to other websites and resources provided by third parties will only be provided for your information. Links from our website to other websites and resources are not to be understood by us as the recommendation or approval of these linked websites or resources or the information you receive from them.

13.2 You acknowledge and accept that we have no rights or control over the content of other websites and resources that are linked from our website or to which our website refers.

13.3 You may link to our homepage, provided you do so in a way that is fair and legal and does not damage or exploit our reputation.

13.4 You may not set up a link in a way that suggests any form of connection, approval, or approval on our part where there is none.

13.5 You may not set up a link to our website on a website that is not in your possession.

13.6 Our website may not be integrated into frames on a different website, nor may you create a link to any part of our website other than the homepage.

13.7 We reserve the right to withdraw the linkage permit without notice.

13.8 The website to which you link must comply in all respects with the content standards set out in our Acceptable Use Policy (see paragraph 12 above).

13.9 Please contact us to obtain our prior approval for any link to our website that does not comply with this paragraph 13.

14. Intellectual property rights

14.1 The code, structure and organization of the website are protected by intellectual property rights.

14.2 We are the owner or the licensee of all intellectual property rights to our website as well as to its content and the material published on it. These works are protected by applicable laws and contracts around the world. All of these rights are reserved.

14.3 You may only use the website and all content of the website for your personal and non-commercial use and in accordance with these general terms and conditions. The content of the website includes content related to the products.

14.4 You undertake to inform us of any suspected violation of intellectual property rights that belong to us.

14.5 You are not permitted to use our trademarks without our prior written consent, unless they are part of the material that you use (and reproduce) in accordance with paragraph 13.

15. data protection

15.1 Our privacy policy is part of these general terms and conditions, on the basis of which you can access and use our website.

15.2 We use cookies on our website. We also use cookies to track the way our customers prefer to view our website. By accepting these general terms and conditions, you also consent to our use of cookies for this purpose. You can find more information about cookies in our privacy policy.

15.3 If you provide us with your personal data, we will process this personal data from time to time in accordance with your instructions and take appropriate security measures to protect this personal data against unauthorized and unlawful processing and against accidental loss, destruction or damage .

15.4 Unless special protective measures are appropriate or otherwise agreed in writing, information and documents that arise in the context of the sale of the products can be shared by us, and in particular such information and documents can be sent electronically to all of our employees, managers, consultants or Be accessible to representatives.

16. Viruses

16.1 We do not guarantee that our website is safe or free from errors or viruses.

16.2 You are responsible for configuring your information technology, computer programs and platform to access our website. You should use your own virus protection software.

16.3 You must not misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs or other malicious or technologically harmful material.

16.4 You must not try to gain unauthorized access to our website, the server on which our website is stored, or a server, computer or database connected to our website.

16.5 You must not attack our website with a denial of service attack or a distributed denial of service attack.

16.6 If we believe that you have violated the provisions of paragraph 16, your right to use our website will expire immediately. We can report any violation to the relevant law enforcement agencies and will do so if required by applicable law.

17th liability

17.1 Subject to paragraph 17.13, we reject any liability to the greatest extent permitted by law and assume no responsibility for losses incurred by you or other persons through:

(a) third party content or user content;

(b) our content, and in particular from the accuracy, completeness or timeliness of our content;

(c) the products, and in particular from the quality, images, description or specifications, compliance with the description and suitability of the products for a specific purpose;

(d) trust in information contained in these terms and conditions or on our website, or in functions provided in these terms and conditions or on our website;

(e) the inability to access or part of the website, or access is interrupted or partial at any time or works with errors; and

(f) any non-performance or delay in the fulfillment of obligations by us, regardless of whether we announce this beforehand or not, if and insofar as the non-fulfillment or delay is caused by a circumstance that is beyond our reasonable control and the telecommunications failures, Includes power outages, terrorism, fuel strikes, storms, computer outages, supplier failures, industrial disputes and the absence of personnel due to illness or injury, and the time for fulfilling an obligation, the fulfillment of which is impaired in this way, is extended accordingly.

17.2 We are not liable to you (regardless of whether it is a contract, an unlawful act (including negligence), a violation of legal obligations or anything else) for lost profit, lost business opportunities, lost goodwill, lost savings or advantages or for any kind of indirect, special or consequential damage, even if this loss or damage was reasonably foreseeable or the party concerned knew of the possibility of causing this loss or damage.

17.3 Our liability, which arises directly or indirectly from these terms and conditions (including your purchase of products from us under these terms and conditions) or which is not expressly excluded under these terms and conditions, is increased to a higher amount of $ 1,000 or a multiple of five times the price you paid for the products that give rise to liability is limited and limited to this amount. The amount of this limitation of liability is reduced by the amount of all unpaid amounts that you owe us.

17.4 Any claims by a party for breach of contract, tort (including negligence), violation of legal obligations or otherwise arising from or in connection with these terms and conditions must be made within one year of the act or omission that allegedly caused the loss or costs has to be asserted.

17.5 Except to the extent that claims cannot be legally excluded or restricted, no claims arising from or in connection with these terms and conditions can be made personally by you against one of our employees, executives, consultants or other representatives who are involved in the fulfillment of the corresponding obligations are involved.

17.6 All assurances or guarantees, whether contractual or non-contractual, and all guarantees, conditions, provisions, commitments and obligations, which are implied by law, customary law, custom, commercial practice, course of business or otherwise (including implied promises of satisfactory quality, agreement with the description and appropriate suitability for the purpose) are excluded to the greatest extent permitted by law.

17.7 Only a claim against us (including our employees, executives or consultants) from an act or omission can be asserted. An act or omission includes a number of related acts or omissions, the same act or omission in a number of related matters, or similar acts or omissions in a number of related matters, and includes all claims arising from a matter.

17.8 The restrictions in this paragraph 17 apply to our total liability towards you (including all other third parties to whom we are held liable with or without our consent) in relation to a claim, and you and all these other persons can only work together once in relation to the same damage can be claimed by us.

17.9 If a limitation of liability applies regardless of the amount, the restriction applies to the entire provision of services or the delivery of products by us, and there are no separate aggregated limitations of liability that apply to you, every group company to which you belong, and all of one Company users named persons apply.

17.10 If we are jointly and severally liable to you with another party, we are only obliged to pay you the proportion that is reasonably due to our fault. We are under no obligation to pay you the proportion that is due to the fault of another party for which that other party would otherwise be liable.

17.11 Any liability on your part will be reduced by the proportion for which another party would have been held liable if either:

(a) you would also have initiated proceedings or made a claim against this other party; or

(b) we initiated proceedings against this other party or asserted a claim under the Civil Liability (Contribution) Ordinance or a similar law in another relevant jurisdiction.

17.12 When examining whether other parties are liable to you, it should not be borne in mind that you are unable to lodge an appeal against another party because actions against that party are time-barred, the party does not have the necessary resources disposes of liability exclusions or restrictions or the other party no longer exists.

17.13 The exclusions and limitations of liability in these terms and conditions have no influence on our liability:

(a) for death or personal injury caused by our negligence;

(b) for fraud or ruthless disregard for professional duties;

(c) for all other liability that cannot be excluded or limited in the jurisdiction to which a relevant claim is subject, including restrictions on our right to limit our liability, and

(d) in any other case, to limit our liability to less than the minimum amount that may be required under another law relevant to the claim or other provision; in this case, this minimum amount is considered a replacement for the amount that would otherwise apply.

17.14 These provisions constitute a final list of the legal remedies that each party or a third party has against one of the parties or in connection with these conditions.

18th compensation

18.1 Upon request, you will completely exempt the exempted parties from all claims, costs and losses of any kind and hold them harmless, which the exempted parties may suffer or suffer and which result from or in connection with

(a) a material violation of the provisions of these general terms and conditions by you;

(b) any fraud, negligence, misconduct or ruthless carelessness regarding your obligations under these terms and conditions; and

(c) Your use of our website.

18.2 We are entitled to reclaim from you all expenses that we reasonably incur in connection with a compensated claim, and all of these expenses are payable on request.

19th Force majeure event

19.1 If a force majeure event lasts longer than a week, we can immediately terminate the general terms and conditions by written notice and without any liability other than a refund of the product you have already paid for and not delivered.

19.2 We reserve the absolute discretion of the solution that we use when a force majeure event occurs to fully meet our obligations under these terms and conditions.

20th Variations

20.1 We can change these terms and conditions from time to time. We will inform you in advance of significant changes that we believe may adversely affect you. We will inform you about any changes to these terms and conditions. The applicable general terms and conditions apply to your use of our website and all products offered on our website.

20.2 If you do not agree to the changed terms and conditions, you must stop using our website or buying our products.

20.3 If you have given your express consent to these general terms and conditions, we will ask you for your express consent to a revision of these general terms and conditions before your first purchase of products after the change comes into force. If you do not give your express consent and consent to the revised terms and conditions within the period specified by us, you must stop using the website or buying our products.

21. Your violation

21.1 Without prejudice to our other rights under these terms and conditions, if you violate these terms and conditions in any way or if we have reasonable grounds to suspect that you have violated these terms and conditions in any way, we may do the following

(a) send you one or more formal warnings;

(b) temporarily block your access to our website;

(c) stop processing each order;

(d) refuse to pay any of you;

(e) permanently prohibit you from accessing our website;

(f) block computers that use your IP address to access our website;

(g) contact one or all of your Internet service providers and ask them to block your access to our website; or

(h) take legal action against you, whether for breach of contract or otherwise.

21.2 If we suspend or prohibit or block your access to our website or part of our website, you may not take any measures to circumvent this suspension or prohibition or blocking.

22. Termination and suspension

22.1 You can stop using the website at any time.

22.2 We may suspend the provision of the website at any time with or without reason and with or without notice.

22.3 Without prejudice to paragraph 22.2, we may suspend or terminate your access to this website if your use of the website would cause or risk legal liability of any kind or would interfere with the use of the website by others.

22.4 If we suspend or terminate your access to the website, we will try to notify you in advance. Nevertheless, at our discretion, we can suspend or terminate your access to the website immediately and without notice.

22.5 We do not guarantee that our website will always be available or will be available continuously. We can cease, suspend or withdraw or restrict the availability of our website in whole or in part for business or operational reasons. We will try to adequately inform you of a suspension or withdrawal. If you discontinue, suspend, withdraw or change the website, you are not entitled to compensation or other payment.

23. Effect of termination

23.1 With the termination of these terms and conditions, any obligation to provide customer support expires immediately.

23.2 Under no circumstances will you be entitled to compensation for the loss of rights, the loss of goodwill or any other loss resulting from the termination of these conditions for whatever reason.

23.3 The termination of these general terms and conditions does not affect all other rights that have already arisen and does not affect the provisions of these general terms and conditions, which apply or are to come into force in accordance with their provisions. Paragraphs 17 (liability) and 18 (compensation) also apply after these terms and conditions have ended.

24. General provisions

24.1 You may not assign any of your rights under these terms and conditions.

24.2 The rights, powers and remedies provided for in these terms and conditions are (unless expressly provided for) cumulative and not exclusive to the rights, powers and remedies provided for by law or otherwise.

24.3 We assign the hosting of the website to a third party.

24.4 Should the validity or enforceability of a provision of these general terms and conditions be restricted in any way by an applicable law, this provision is valid and enforceable to the greatest possible extent permitted by this law. The invalidity or non-enforceability of such a provision does not affect the validity or enforceability of the other provisions.

24.5 The non-exercise or late exercise of a right, a power or an appeal, which is provided for in these terms and conditions or by law, does not constitute a waiver of this right, this power or this remedy. If we refrain from violating a provision of these terms and conditions, this does not count as a waiver of a later violation of this provision or as a waiver of a violation of another provision.

24.6 The exercise of the rights of the parties in accordance with these terms and conditions does not depend on the consent of third parties.

24.7 These general terms and conditions are to our and your advantage and are not intended to benefit or be enforceable by third parties.

25. Applicable law

25.1 These general terms and conditions, their subject matter and their creation (as well as all non-contractual disputes or claims) are subject to the laws of Hong Kong and are interpreted in accordance with them.

25.2 All disputes, disagreements, differences or claims (including non-contractual disputes or claims) arising from or in connection with these terms and conditions, including the existence, validity, interpretation, fulfillment, violation or termination of the same or all disputes relating to non-contractual obligations arising from or in connection with these terms and conditions will be arbitration under the administration of Hong Kong, which is in force at the time of submission of the arbitration notice, submitted and finally decided. The right of this arbitration clause is the right of Hong Kong. The arbitral tribunal is based in Hong Kong. The number of referees is one.The arbitration will be conducted in English.

26. interpretation

26.1 In these general terms and conditions: "Contract" means your order for a product or products in accordance with these terms and conditions, which we accept in accordance with paragraph 4.3;

"Customer" means any natural person who places an order on the website;

"Delivery address" denotes the delivery address as specified in the respective order;

"Estimated delivery date" means an expected delivery date of an order;

"Force Force Event" is any event or circumstance that results in us not being able to fulfill an obligation under these terms and conditions, or only with a delay, and that results from a cause that is beyond our control and is not due to it that we have failed to take due care to prevent such failure or delay, and include war or danger of war; force majeure; Natural or nuclear disasters; Riots or civil unrest; Pandemics; acts of terrorism; malicious damage; Fire or flood; Compliance with a new law or an order from a government or judicial authority; Closure of airports or ports; or trade disputes unrelated to the party,affected by the event or condition causing the work to cease or slow down;

"Pharmless parties" means us, every affiliated company and their respective executives, employees, contractors and representatives.

"Intellectual property rights" means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets and all similar rights;

"Order" means the order you send through our website to buy one or more of our products;

"Order confirmation" denotes our email to you in which we confirm your order in accordance with paragraph 4.3;

"Payment broker" designates all third-party payment processing service providers we use;

"Product" means a product offered on our website;

"Website" means the website;

"Website infrastructure" designates all of our systems (including code) that enable, provide, or describe the website;

26.2 References to "paragraphs" refer to paragraphs of these terms and conditions.

26.3 Headings are only for better readability and have no influence on the interpretation or structure of these terms and conditions.

26.4 Words that express the singular include the plural and vice versa. Words that express gender include gender, and references to people include individuals, businesses, corporations, companies, or partnerships.

Please send us an email if you have any questions or concerns about these terms and conditions, the website or the products.